i’m gonna start off by saying I got my lashes done here a couple of times the first few times I had a great experience but, the most recent time, in September I got them done for vacation. I showered before so my lashes wouldn’t get wet and washed them over vacation as directed to, i’ve got this done multiple times before and knew proper care for them after to prevent any complications. Something of note while getting it done was her having a baby on her lap while doing the service, yelling at her younger child, and being loud and rude towards both the child and baby. After vacation I came home and my lashes were severely swollen and irritated, and I had to get them removed when I asked if she could remove them, she said if I came in that day and that she couldn’t do it the rest of the week and no one else could. So I was forced to go somewhere else and pay $50 to get them removed. after I got them removed the swelling and irritation was such a problem that I had to go to the doctor. since then I have been to the doctors 3 times and now I have to go to a specialist. what really tops this is when I contacted her the week I got them removed. She refused me a refund. she said her policy said she doesn’t do refunds after a month and then three minutes ( after i pointed it out it wasn’t a month) she said we won’t do refunds after 24 hours. now ive paid for steroids, antibiotics, eyedrops, and now i will pay for a eye specialist. This has been going on for around 10 weeks as well. This is unacceptable and I would never go back there and would recommend for others to not go here, it’s sad to see someone who does this for a career and trains people to do this as well doesn’t care about her clients or their wellbeing, as long as she makes and keeps her money it’s no problem to her.